Care is an area where human physical and emotional labor makes it difficult for even advanced technologies to replace. My work is not about replacing care, but about exploring how technology can meaningfully support it. With a background in UX design, I employ mixed-methods research to uncover the often-invisible challenges faced by caregivers and care workers, understand their needs, and propose design directions that meaningfully support care work in practice. Extending this perspective, I also examine how technology can support predicting patients’ hospital length of stay, bridging everyday caregiving practices with broader healthcare management.
TBD…
TBD…